Arnstein believes that citizen participation means citizen power, according to her it redistributes the power from so that the 'have not' citizens can have an input into what is happening in the future. Arnstein describes participation as, "citizen participation is arranged in a ladder pattern with each rung corresponding to the extent of citizens' power in determining the plan and/or program.". This is a clever way of describing her thoughts on the issue.
In the text there is a diagram of a ladder with rungs that perfectly sums up the whole text. each rung demonstrating the powers that are involved. These rungs are as follows:
8 Citizen Control
7 Delegated Power Degree of citizen power
6 Partnership
5 Placation
4 Consultation Degree of tokenism
3 Informing
2 Therapy Non-participation
1 Manipulation
Arnstein then goes on to describe each one of these rungs on the ladder in detail, giving the reader a full understanding of the thoughts throughout the text.
Titled “Ladder of Citizen Participation“, Arnstein presented a deliberately provocative take on the relationship between community and government by using a ladder as a metaphor for increasing access to decision-making power.
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